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About Security

XCITY supports SSL/TLS communication always. Uses strong encryption for all pages to send data such as personal information and credit card, you can use our site safely.

Information about our customers is an important part of our business, and we are not in the business of selling it to or sharing it with others.

Technical Information & F.A.Q. (Frequently Asked Questions)

If the appropriate solution for your trouble is not found here, please send an enquiry to Contact XCITY.

If you have an error message, and if there is a button labeled as “More information”, “Advanced” or “Web Help” along with the message, please press the button and you will have the ID number of the error in this format (e.g. Media failed ~). Then, please send email to us with the ID number, instead of the phrase of the error message.