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About security

With the digital-ID techniques provided by Thawte Inc, all your information will be protected for your privacy and security. In certain areas, such as your personal information, we use industry-standard SSL encryption to protect data transmissions. Information about our customers is an important part of our business, and we are not in the business of selling it to or sharing it with others.

XCITY Privacy Policy

The player stop working with "Connecting…" message in its status bar.

Error Message: "Windows Media Player cannot play this file. Connect to the Internet or insert the removable media on which the file is located, and then try to play the file again. (C00D10B3)"


Error Message: "Unable to access this media; you may not be connected to the network. (C00D10B5)"


This is a known problem for version 7 and later Windows Media Player when trying to play a media over the Internet. If you are using version 9, please select [Tool] -> [Option] menu. On the Option window, please select [Player] tab, and check Connect to the Internet (override other commands) If you are using version 7.1 or 8.0 for Windows XP, this option is not available. Please use Version 9 and later Windows Media Player.



When finished the setting the above, please launch Internet Connection Wizard and setup the Internet connection once again. Please complete the wizard. Aborting on the halfway may cause a trouble again. Internet Connection Wizard can be found in Windows’ [Start] -> [Program] -> [Accessories] -> [Communication] menu.