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With the digital-ID techniques provided by Thawte Inc, all your information will be protected for your privacy and security. In certain areas, such as your personal information, we use industry-standard SSL encryption to protect data transmissions. Information about our customers is an important part of our business, and we are not in the business of selling it to or sharing it with others.

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How to initialization DRM license (Silverlight)

Note)
This Initialization process will delete all licenses not only the XCITX, you may need get all new licenses from all web site. If you use the site don’t provide new license, don’t do this process.

§ Mac OS X (Intel)

Run as Administrator.

Open “MachintoshHD”
--> library
——> Application Support
———-> Microsoft
————--> PlayReady

Delete the “PlayReady” folder

※ If you are using MacOS-X 10.7 or later, your library folder is hidden therefor please follow this instruction to show your library folder.
At Finder menu, select “Go” menu with “Option” key pressed, this makes “Library” menu item appeared. Please select “Library” to access and delete the “PlayReady” folder as described above.