Help
About Security
With the digital-ID techniques provided by Thawte Inc, all your information will be protected for your privacy and security. In certain areas, such as your personal information, we use industry-standard SSL encryption to protect data transmissions. Information about our customers is an important part of our business, and we are not in the business of selling it to or sharing it with others.
XCITY Help
- Already Membership User
- About XCITY
- About ID&PassWord
- About AV OnDemand
- About Regist
- About Payment
- About CreditCard
- About Security
- Others
Please see here when you have questions on XCITY. If you became an XCITY member before the web site renewal, please read here first.
About XCITY
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- What is XCITY?
- What kind of services can I enjoy for free? How much does it cost for charged services?
- What are the computer system requirements for XCITY?
- What is AV on Demand?
- What is the green MyXCITY icon shown on the upper-right corner of the page?
- What is the difference of services between free and monthly paid membership?
About ID&PassWord
About AV OnDemand
About Regist
About Payment
About CreditCard
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- How calculate one month?
- I cancelled membership. How long I can use?
- Who will charge me when I use my credit card for payment? What name will be on the credit card statement?
- What is “Security Code” I ask to enter registeration?
- What happens if my credit card is declined or my bank account is overdraft on the payment day?
- Do you have any installment or easy payment plan?
- When is the due date of my credit card payment?
- I canceled my credit card that I’ve registered as the monthly payment method. How will you charge me this month?
- I canceled paid membership but I still charged, I want to see a breakdown on purchase history.