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About Security

With the digital-ID techniques provided by GeoTrust Japan, Inc. All your information will be protected for your privacy and security. In certain areas, such as your personal information, we use industry-standard SSL encryption to protect data transmissions. Information about our customers is an important part of our business, and we are not in the business of selling it to or sharing it with others.

About Regist


How to register

Very easy to register from “Free membership” page, registration is free. To enroll paid membership, please become our free membership first.


I don’t receive email from XCITY though I registered.

If you don’t receive email from us after registration, please check the junk mail box first. Sometimes our email is sent there, especially if you’re a Hotmail or Yahoo! Mail user. Additionally, please check if your mail box is not full. When your mail box is not full and you don’t find our mail in the junk mail box, your email address might be registered incorrectly. In this case, we appreciate it if you make a registration again.


E-mail address was rejected when you tried to register.

Our member registration policy, member can not register more than one using the same e-mail address in XCITY. If you have forgotten your login username and password, please contact us. If you are not sure about membership before (regardless of free and pay membership), please check from “e-mail contact form”. if you do not know, please contact to XCITY. ※ Your ID or password is available as a free member after termination of paid membership. No need to register again to use free membership.