1.  Help
  2.  About AV OnDemand

About Security

With the digital-ID techniques provided by GeoTrust Japan, Inc. All your information will be protected for your privacy and security. In certain areas, such as your personal information, we use industry-standard SSL encryption to protect data transmissions. Information about our customers is an important part of our business, and we are not in the business of selling it to or sharing it with others.


What is the difference in the streaming playback and download play?

Streaming is the system can play the videos while downloading videos data. Because there is no need to download all the data of the video, a benefit you can enjoy the video quicker.
Does not save the video data in the streaming method, if you would like to save the video data to your PC and play later, you need to select to download function.



Watch AV OnDemand videos and idol videos on your TV. (Setup Chromecast)

Use Chromecast to watch OnDemand videos and idols videos on TV.
After set up Chromecast, shows up CAST button on your”Play Now” player. Click to this CAST button to video screen will show up on TV.

Player screen after setup Chromecast (“Play Now” on Chrome browser)

Player screen on PC

CAST button on PC


Player button on smartphone

CAST button on smartphone

Responded device:

Windows
Latest Chrome browser
MAC
Latest Chrome browser
Android
Latest Chrome browser
iOS
*Not supported

How to setup Chromecast

(Need PC or smartphone, Chromecast and Wi-Fi router.)

  1. Put Chromecast on your TV and USB power cable, switch HDMI input port on your TV.
    Please refer this quick start guide
    (https://support.google.com/chromecast/chromecast/)
    to connect

  2. Search Chromecast from your personal computer or smartphone on your Wi-Fi network to setup.

    On smartphone, install Google Home from this URL
    https://www.google.com/chromecast/setup/

    On personal computer, from Google Chrome browser, “Chromecast setup” from this URL to setup.

    Follow smartphone or personal computer screen guide, sertup Chromecast.
  3. After setting completed, login XCITY and “Play Now” to CAST.




If you still have issue after checking our help, please contact us below

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