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  2. Technical Infomation & FAQ
  3. About new “Play Now” function

About Security

With the digital-ID techniques provided by GeoTrust Japan, Inc. All your information will be protected for your privacy and security. In certain areas, such as your personal information, we use industry-standard SSL encryption to protect data transmissions. Information about our customers is an important part of our business, and we are not in the business of selling it to or sharing it with others.

About new “Play Now” function

  1. About new “Play Now” function
  2. From 2017/02, started using HTML5 streaming distribution.
    In order to play videos, not pessary to install any plug-ins.
    Latest Chrome, Firefox, Edge, Internet Explorer, Opera, using browser to “Play Now”.
    *Windows Vista user, please use latest Firefox instead Internet Explorer.

  3. If shows window but showing still flame after press play button
  4. This cause by strict cookie setting on your browser.
    Change cookie setting to normal, or permit 3rd party cookie by below.

    Chrome
    Put “chrome://settings/content” on address bar to open cookie setting page.
    On Cookie section, remove checkmark onBlock third-party cookies and site data, press “OK” button.

    Settings for Chrome

    Firefox
    Put about:preferences#privacy on browser’s address barr, open Privacy setting page.
    Use “Use custom settings for history” “Accept third-party cookies”, set “Always”.

    Settings for Firefox

    Edge
    On upper right, press “…”.
    “SETTINGS” > “View advanced settings” > “Cookies”, set “Don’t block cookies”.

    Settings for Edge

    InternetExplorer
    From menu bar, “Tools” > “Internet options” to open window.
    On Privacy tab > press “Advanced” button.
    Set “Third-party cookies” to “Accept”.

    Settings for InternetExplorer

    Opera
    Put opera://settings on address bar to open basic setting page.
    On Cookie section, remove check mark on “Block third-party cookies and site data”..

    Settings for Opera

  5. In addition, having streaming trouble
  6. Can’t play videos when press Play button, please contact us using our form with your operation, symptom, error message, title name (or URL).