1. main
  2. Help
  3. About Payment

About Security

XCITY supports SSL/TLS communication always. Uses strong encryption for all pages to send data such as personal information and credit card, you can use our site safely.

Information about our customers is an important part of our business, and we are not in the business of selling it to or sharing it with others.

About Payment


Is there any extra or hidden fee other than monthly flat-rate?

To use all contents on XCITY, only flat-rate fee is required, which is 2,850+Tax yen per month. There is NO extra or hidden fee.


How can I change the payment method?

You can change the payment method anytime on our web site. Go to “Change payment method” on MyXCITY page and follow the instruction. Please remember that you might need to cancel your membership depending on what kind of payment method you’re using or you’re going to change to.